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Terms Of Service

Effective Date: August 25, 2025

Welcome to mplocks.com. By visiting or shopping on our website, you agree to the following terms and conditions. Please read them carefully.


Privacy

Please review our Privacy Policy. It explains how we collect, use, and protect your personal information.


Electronic Communications

By visiting mplocks.com or communicating with us electronically (including email), you consent to receive communications from us electronically. We may communicate with you via email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.


License and Site Access

mplocks.com grants you a limited, revocable, non-exclusive license to access and make personal use of this site. You may not:

  • Download (other than page caching), copy, or modify any portion of the site without written consent.

  • Use any automated tools (robots, scrapers, etc.) to collect data without permission.

  • Frame or use framing techniques to enclose any logo, trademark, or proprietary information without written consent.

You may create a hyperlink to the homepage of mplocks.com so long as the link does not portray mplocks.com, its affiliates, or its products in a false, misleading, derogatory, or otherwise offensive manner. You may not use any mplocks.com logo or proprietary graphic without express written permission.


Your Account

If you create an account on mplocks.com, you are responsible for maintaining the confidentiality of your login credentials and restricting access to your account. You accept responsibility for all activities under your account.

  • If you are under 18, you may use this site only with the involvement of a parent or guardian.

  • mplocks.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.


Reviews, Comments, and User Content

Visitors may post reviews, comments, suggestions, questions, or other content, provided that such content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise harmful. Prohibited content includes viruses, spam, or misleading information.

By posting content, you grant mplocks.com a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media. You also grant us the right to use your submitted name in connection with such content.

You represent and warrant that you own or control all rights to the content you post and that it does not violate these terms. mplocks.com reserves the right (but not the obligation) to monitor, edit, or remove any user content. We are not responsible or liable for user-generated content.


Risk of Loss

All purchases are made under a shipment contract. Risk of loss and title pass to you once we deliver the product to the carrier.


Product Descriptions

mplocks.com strives to be as accurate as possible. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.


Sales and Use Tax

mplocks.com complies with applicable sales and use tax laws. Customers are responsible for reporting and paying any additional use taxes as required by their state.

State Notices:

  • Georgia: You may owe sales or use tax on purchases. Georgia law requires consumers to file a return if tax is unpaid.

  • Oklahoma: You may be required to file a use tax return if tax is not collected. See the Oklahoma Tax Commission for details.

  • Rhode Island: Sales or use tax may be due. Rhode Island requires residents to file a return if tax is unpaid.

  • Washington: If sales tax is not collected, you may need to file a use tax return with the Department of Revenue. Contact the department for instructions.


Changes to Terms

mplocks.com reserves the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to the site. Continued use of the site constitutes acceptance of the updated terms.


Contact

For questions about these Terms of Service, please contact us at:
support@mplocks.com

Find Your Perfect Lock Match

MPL Identifier

Multipoint Lock Identifier

Our expert team will help you identify the exact multipoint lock you need.

Quick Process
3-5 minutes
Expert Review
Within 2 business days
No Commitment
Free consultation

What's the Issue?

Tell us about the problem you're experiencing with your current lock.

Please describe the issue with your lock

Common Issues: Lock won't engage, key won't turn, handle is loose, handle sagging, lock is stuck, parts are broken or missing.

Key Measurements - Part 1

Let's get the precise measurements for your lock components.

Please select faceplate width
Please select faceplate color

What is a Faceplate? The faceplate is the visible metal plate on the edge of the door that covers the lock mechanism.

Measure the thickness of the faceplate strip on the door edge.

Key Measurements - Part 2

Backset & Handle PZ details.

Please select backset
Please select handle PZ

See image to the left to learn how to measure and find the PZ dimension for your lock.

Key Measurements - Part 3

Deadbolt details.

Please select deadbolt throw

With the door ajar, measure how far out the deadbolt extends from the door.

Key Measurements - Part 4

Let's get the handle information for your lock.

Please select handle height

Handle Height is the distance from the bottom of the door to the center of the handle excluding any door sweeps.

Above Thumb-turn

Above Thumb-turn

Handle is positioned above the thumb-turn

Below Thumb-turn

Below Thumb-turn

Handle is positioned below the thumb-turn

Please select handle position

Cylinder Type

Help us identify your lock's cylinder type.

American Cylinder

American Cylinder

Has an insert for cylinder tailpiece

American Cylinder Detail

American cylinder with a tailpiece

European Cylinder

European Cylinder

No insert, accepts a Euro Cylinder

European Cylinder Detail

Example of a European cylinder, has no tailpiece

Please select a cylinder type

Brand of Lock

Click on the brand logo that matches your lock

AGB Logo

AGB

Amesbury Logo

Amesbury

Andersen Logo

Andersen

Ashland Logo

Ashland

ESSVE Logo

ESSVE

Fuhr Logo

Fuhr

G-U Ferco Logo

G-U Ferco

HOPPE Logo

HOPPE

Marvin Logo

Marvin

Truth Logo

Truth

Giesse Logo

Giesse

Other

Other

Please select lock brand

How to Find Lock Brand Markings:

Look for the brand name or logo stamped or engraved on the metal faceplate (the long metal strip running along the edge of the door). The faceplate is the visible metal plate that covers the lock mechanism.

If No Markings Visible: You may need to remove the lock from the door to find markings on its surface.

Lock Operation Type

Tell us how your lock operates.

Please select operation type

Manual Locks

You must first pull up on the handles to operate the multipoint lock.

Automatic Locks

The multipoints engage on their own when you close the door.

Note: Automatic version may also have a small roller-like piece located 7-8" above the latch. Learn More

Locking Devices

Select all the locking devices your lock has. A lock can have shootbolt plus an additional lock type.

Roller locking device

Roller

Cylindrical bolt mechanism

Tongue locking device

Tongue

Flat spring-loaded latch

Shootbolt locking device

Shootbolt

Rectangular bolt system

Hook locking device

Hook

Curved hook mechanism

Roundbolt locking device

Roundbolt

Circular bolt design

Latchbolt locking device

Latchbolt

Spring-loaded bolt

Please select at least one locking device

Locking Points & Positions

Select the number of locking points and provide their measurements.

Please select number of locking points

Count main gear with deadbolt and latch as one.

Door Specifications

Let's get the basic details about your door.

Please enter the door height
Please select door thickness
Please select door type
Please select door style

Hinged doors swing open on hinges, while sliding doors move horizontally on tracks.

Contact Information

Great! Now let's get your contact details so we can send you the perfect lock match.

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter your phone number

Additional Notes

Any other details or specific requirements you'd like us to know about?

You're almost done! Add any final details and submit when ready.

Need help? Call our support team anytime for assistance with this identification process.