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Terms Of Service

Effective Date: August 25, 2025
Last Updated: January 2026

Terms of Service


Welcome to mplocks.com (“we,” “us,” or “our”). By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully.

If you do not agree to these terms, you should not use this website.

Privacy


Your use of mplocks.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using this site, you consent to the data practices described in that policy.

Electronic Communications


By visiting mplocks.com or communicating with us electronically (including email), you consent to receive communications from us electronically. We may communicate with you via email, account notifications, or by posting notices on the website.

You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

License and Site Access


mplocks.com grants you a limited, revocable, non-exclusive, non-transferable license to access and make personal use of this website.

You may not:
• Download, copy, modify, or distribute any portion of the site without prior written consent, except for standard page caching
• Use robots, scrapers, data mining tools, or other automated means to access or collect data from the site without express permission
• Frame or use framing techniques to enclose any trademark, logo, or proprietary information without written consent

You may create a hyperlink to the homepage of mplocks.com provided the link does not portray mplocks.com, its affiliates, or its products in a false, misleading, derogatory, or offensive manner. You may not use any mplocks.com logo or proprietary graphic without express written permission.

Your Account


If you create an account on mplocks.com, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your account. You accept responsibility for all activities that occur under your account.

If you are under the age of 18, you may use this site only with the involvement and consent of a parent or legal guardian.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion, including for violations of these Terms.

Reviews, Comments, and User Content


Users may submit reviews, comments, questions, or other content provided that the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, misleading, or otherwise harmful.

Prohibited content includes, but is not limited to, spam, viruses, malware, or false or deceptive information.

By submitting content, you grant mplocks.com a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media. You also grant us the right to use the name submitted in connection with such content.

You represent and warrant that you own or control all rights to the content you submit and that it does not violate these Terms. We reserve the right, but not the obligation, to monitor, edit, or remove user content. We are not responsible or liable for user-generated content.

Risk of Loss


All purchases from mplocks.com are made pursuant to a shipment contract. Risk of loss and title pass to you upon delivery of the product to the carrier.

Product Descriptions and Availability


mplocks.com strives to ensure that product descriptions, pricing, and availability information are accurate. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.

If a product is not as described, your sole remedy is to return the product in unused condition in accordance with our return policy.

We reserve the right to limit quantities, discontinue products, or correct errors at any time without notice.

Sales and Use Tax


mplocks.com complies with applicable sales and use tax laws. Customers are responsible for reporting and paying any additional use taxes required by their state or local jurisdiction.

State Notices
• Georgia: You may owe sales or use tax on purchases. Georgia law requires consumers to file a return if tax is unpaid.
• Oklahoma: You may be required to file a use tax return if tax is not collected.
• Rhode Island: Sales or use tax may be due if not collected at checkout.
• Washington: If sales tax is not collected, you may be required to file a use tax return with the Department of Revenue.

Disclaimer of Warranties


This website and all content, products, and services provided through it are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, unless otherwise stated in writing.

Limitation of Liability


To the fullest extent permitted by law, mplocks.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or products purchased through it.

Governing Law


These Terms of Service shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law principles.

Changes to These Terms


We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to the website. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.

Contact Us


If you have questions about these Terms of Service, please contact us at:

Email: support@mplocks.com

 

Find Your Perfect Lock Match

MPL Identifier

Multipoint Lock Identifier

Our expert team will help you identify the exact multipoint lock you need.

Quick Process
3-5 minutes
Expert Review
Within 2 business days
No Commitment
Free consultation

Guide to Multipoint Locks

Watch this video or click Next to start!

What's the Issue?

Tell us about the problem you're experiencing with your current lock.

Please describe the issue with your lock

Common Issues: Lock won't engage, key won't turn, handle is loose, handle sagging, lock is stuck, parts are broken or missing.

Key Measurements - Part 1

Let's get the precise measurements for your lock components.

Please select faceplate width
Please select faceplate color

What is a Faceplate? The faceplate is the visible metal plate on the edge of the door that covers the lock mechanism.

Measure the thickness of the faceplate strip on the door edge.

Key Measurements - Part 2

Backset & Handle PZ details.

Please select backset
Please select handle PZ

Key Measurements - Part 3

Deadbolt details.

Please select deadbolt throw

With the door ajar, measure how far out the deadbolt extends from the door.

Key Measurements - Part 4

Let's get the handle information for your lock.

Please select handle height

Handle Height is the distance from the bottom of the door to the center of the handle excluding any door sweeps.

Above Thumb-turn

Above Cylinder

Below Thumb-turn

Below Cylinder

Please select handle position

Cylinder Type

Help us identify your lock's cylinder type.

American Cylinder

American Cylinder

Has an insert for cylinder tailpiece

American Cylinder Detail

American cylinder with a tailpiece

European Cylinder

European Cylinder

No insert, accepts a Euro Cylinder

European Cylinder Detail

Example of a European cylinder, has no tailpiece

Please select a cylinder type

Brand of Lock

Click on the brand logo that matches your lock

AGB Logo

AGB

Amesbury Logo

Amesbury

Andersen Logo

Andersen

Ashland Logo

Ashland

ESSVE Logo

ESSVE

Fuhr Logo

Fuhr

G-U Ferco Logo

G-U Ferco

HOPPE Logo

HOPPE

Marvin Logo

Marvin

Truth Logo

Truth

Giesse Logo

Giesse

Other

Other

Please select lock brand

How to Find Lock Brand Markings:

Look for the brand name or logo stamped or engraved on the metal faceplate (the long metal strip running along the edge of the door). The faceplate is the visible metal plate that covers the lock mechanism.

If No Markings Visible: You may need to remove the lock from the door to find markings on its surface.

Lock Operation Type

Tell us how your lock operates.

Please select operation type

Manual Locks

You must first pull up on the handles to operate the multipoint lock.

Automatic Locks

The multipoints engage on their own when you close the door.

Note: Automatic version may also have a small roller-like piece located 7-8" above the latch. Learn More

Locking Devices

Choose one or MORE of the locking devices that match your lock.

Roller locking device

Roller

Tongue locking device

Tongue

Shootbolt locking device

Shootbolt

Hook locking device

Hook

Roundbolt locking device

Roundbolt

Latchbolt locking device

Latchbolt

Please select at least one locking device

Locking Points & Positions

Select the number of locking points and provide their measurements.

Please select number of locking points

Count main gear with deadbolt and latch as one.

Door Specifications

Let's get the basic details about your door.

Please enter the door height
Please select door thickness
Please select door type
Please select door style

Hinged doors swing open on hinges, while sliding doors move horizontally on tracks.

Contact Information

Great! Now let's get your contact details so we can send you the perfect lock match.

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter your phone number

Additional Notes

Any other details or specific requirements you'd like us to know about?

You're almost done! Add any final details and submit when ready.

Need help? Call our support team for assistance with this identification process.