Effective Date: August 25, 2025
Last Updated: January 2026
Privacy Policy
This Privacy Policy describes how mplocks.com (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website, create an account, make a purchase, or otherwise interact with us.
By using mplocks.com, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide when you:
• Create an account
• Place an order online or by phone
• Contact us with questions or customer support requests
• Sign up for newsletters or promotional communications
• Submit reviews, comments, or other content through our website
This information may include, but is not limited to:
• Name
• Email address
• Mailing and billing address
• Phone number
• Payment information (credit card details are processed securely by third-party payment processors and are not stored on our servers)
• Optional information such as gender or birthday, if provided
Information Collected Automatically
When you visit or interact with our website, we automatically collect certain information about your device and usage, including:
• IP address
• Browser type and version
• Device and operating system information
• Pages viewed and actions taken on the site
• Referring URLs
• Date and time of access
We collect this information using cookies, pixels, and similar tracking technologies.
Cookies and Similar Technologies
We use cookies and similar technologies to:
• Enable essential website functionality
• Process orders and maintain site security
• Analyze website traffic and usage
• Improve performance and user experience
• Support marketing and advertising efforts
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our website.
Where required by applicable law, we recognize Global Privacy Control (GPC) signals and will treat them as a request to opt out of the sale or sharing of personal information.
How We Use Your Information
We use the information we collect to:
• Process, fulfill, and ship orders
• Send order confirmations, shipping updates, and transactional communications
• Respond to inquiries and provide customer support
• Notify you of important updates, policy changes, recalls, or operational notices
• Send promotional emails, newsletters, discounts, and special offers (unless you opt out)
• Analyze usage trends to improve our website, products, and services
You may browse our website without creating an account. However, certain information is required to complete a purchase or receive customer support.
Your Communication Choices
You may opt out of promotional emails at any time by using the unsubscribe link included in our emails. Transactional or service-related messages (such as order confirmations) will still be sent as necessary.
How We Share Your Information
We do not sell your personal information.
We may share limited information with trusted third-party service providers that help us operate our business, such as:
• Payment processors
• Shipping and fulfillment providers
• Email and communication platforms
• Website hosting, analytics, and security providers
These service providers are authorized to use personal information only as necessary to perform services on our behalf and are not permitted to use it for their own purposes.
We may also disclose information:
• In connection with a merger, acquisition, or sale of assets
• To comply with legal obligations or lawful requests
• To enforce our policies or protect the rights, property, or safety of our business, customers, or others
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information without parental consent, please contact us at support@mplocks.com, and we will promptly delete the information.
Links to Third-Party Websites
Our website may contain links to third-party websites we believe may be helpful or relevant. We are not responsible for the content, security, or privacy practices of those websites. Accessing third-party sites is done at your own risk and subject to their privacy policies.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
• Right to Know: Request information about the categories and specific pieces of personal information we collect, use, or disclose
• Right to Delete: Request deletion of personal information, subject to legal exceptions
• Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
You may designate an authorized agent to submit a request on your behalf. We may require verification of your identity and confirmation of the agent’s authority.
If we deny your request, you may appeal our decision by contacting us at support@mplocks.com.
To submit a request, email support@mplocks.com with the subject line “California Privacy Request.” We may need to verify your identity before processing your request.
Additional State Privacy Rights
Depending on your state of residence, you may have additional rights regarding your personal information, including the right to access, correct, delete, or limit the use of your data, as provided under applicable state privacy laws.
To exercise these rights, please contact us at support@mplocks.com. We will respond in accordance with applicable legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, believe you have received a suspicious or unauthorized communication from us, or wish to request access to or deletion of your information, please contact us at:
Email: support@mplocks.com